Never leave a tenant
or a prospect
unanswered.

Every ignored message is money quietly walking away. Your new team of superhumans doesn’t miss a beat with your tenants, day or night. You focus on growing your real estate portfolio.

A tenant calls Plexflow AI about a broken door. The agent answers and takes care of it.

The daily reality

Property management shouldn’t keep you up at night. Yet reality too often looks like this: a midnight call that wasn’t actually urgent, a leasing opportunity missed while you slept, endless admin that pulls you away from what you really wanted — growing your portfolio.

Nobody got into rental management to answer “what’s the wifi password?” fifty times a week.

The team

Meet your new
A-team

Four specialized agents, trained on your Plexflow and your buildings — ready to answer wherever your tenants look for help.

Anna — Plexflow AI receptionist agent

Receptionist agent · Front desk

Anna

Always first to answer. She instantly understands what your tenants need and routes every request to the right person — another agent, or you, when the situation calls for it.

  • Responds instantly, on any channel
  • Identifies the intent behind every request
  • Routes to the right specialist agent
  • Escalates to your team when needed
Sam — Plexflow AI maintenance agent

Maintenance agent · Upkeep

Sam

Before creating a ticket, he tries to solve the issue with the tenant. If that isn’t enough, he gathers everything needed, opens the request directly in Plexflow, and confirms the ticket so the tenant can get on with their day.

  • Guides the tenant through troubleshooting before escalating
  • Makes sure the request is clear and complete
  • Creates the ticket directly in Plexflow
  • Confirms ticket creation to the tenant
Maya — Plexflow AI tenant support agent

Tenant support agent · Support

Maya

The answer to “how does this place work?”, available any time. Building rules, procedures, wifi codes, everyday questions — she knows every detail of your building and never improvises.

  • Answers questions about building rules
  • Explains internal procedures (parcels, access, parking, lost keys, etc.)
  • Shares practical info (wifi, access codes, etc.)
  • Trained directly on documents specific to each building
Alex — Plexflow AI leasing agent

Leasing agent · Leasing

Alex

Owns the full leasing process, from the first question to the showing. He chats with prospects on your chosen channels, filters applications against your criteria, and confirms visit appointments — while you focus on your portfolio.

  • Engages prospects on your chosen channels
  • Filters applications against your criteria
  • Confirms and schedules showings
  • Reduces missed appointments

Why this team?

Why work with
this team of superhumans

01

You sleep. They work.

Reception, leasing, maintenance, and tenant questions — they’re always on, even after hours. Every ignored message is money walking away — quietly.

02

Trained on your Plexflow and your buildings

No improvising with your tenants. The team works directly inside your Plexflow, with real knowledge of your units and tenants — whether qualifying a prospect or opening a repair request, everything lands in the right place.

03

The cost of a coffee a day. Not a salary.

No salary, no payroll taxes, no training — just a team that works without typos and without days off. ROI shows up in the first month.

04

Human at the right moment

Requests that need a person are handed to your team automatically, with full context.

Omnichannel

They answer wherever
your tenants look for help

One team, available on every channel your tenants and prospects already use.

  • PhoneA call, an immediate answer, day or night.
  • Text messageA quick question deserves an equally quick answer.
  • Plexflow tenant portal chatbotRight inside the space your tenants already use.
  • Your website chatbotWhether it’s a future tenant or a current one, the same team answers from the homepage.

Inside Plexflow

A dashboard to track
every conversation

Resolutions, sentiment, tickets created, and chats to prioritize — your team sees everything the agents accomplish.

Plexflow AI dashboard: conversations, time saved, sentiment, and chats to prioritize
Conversation analysis: sentiment, summary, key topics, created entity, and outcome
  • Dashboard — overview of your conversations
  • Analysis — from summary to outcome, with full context

Knowledge and tracking

Wired into your building.
Visible to your team.

Every agent leans on your documentation and leaves a trail your team can use.

Knowledge base

  • Building rules
  • Leases and amendments
  • Internal procedures
  • Available units
  • Handoff criteria

Tracking and audit

  • Conversations recorded and accessible
  • Sentiment analysis per conversation
  • Top 5 chats to prioritize

Security and data

Your data stays yours.
Period.

Your tenants’ conversations, documents, and information are used only to handle their requests. They are never used to train AI models.

AI built directly into Plexflow

All your data stays safe inside Plexflow — no need for external tools like Zapier, Monday, or ChatGPT accessing it via API, which can create data leaks.

Control what Plexflow AI knows

You choose which rules, procedures, documents, and Plexflow data the agent can use — nothing more.

Full traceability and audit

Every conversation is recorded and available to your team from your Plexflow AI dashboard.

With Plexflow

The AI extension of your property management software

Plexflow AI agents add on to your Plexflow plan to automate reception, leasing, tenant support, and maintenance — without replacing your team.

Book a demo

FAQ

Everything about
Plexflow AI agents

They greet tenants and prospects, answer questions, qualify leasing requests, handle day-to-day support, and create maintenance requests — 24/7. When a human is needed, the request is handed to your team with full context.

Four specialized agents: Anna (reception), Sam (maintenance), Maya (tenant support), and Alex (leasing). Each has a clear mission and works with the others.

Phone, text message, the Plexflow tenant portal chatbot, and your website chatbot.

The request is automatically handed to your team based on your criteria, with the full conversation history. Urgent or negative chats also surface in your dashboard.

They rely on what you configure: building rules, leases and amendments, internal procedures, available units, and handoff criteria.

No. Your conversations, documents, and tenant information are never used to train AI models. They stay in service of your organization.

Webinar participants can enable AI agents before the official launch. Details are shared during the live session.

Reserve your seat on Friday, August 14, 2026 at 12:00 via Crowdcast. Open the webinar